How TagMango Built a Creator-First Video Platform With Qencode and DoveRunner

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TagMango case study with DoveRunner Multi-DRM

Creators put their names on their content. The playback has to live up to it.

TagMango helps thousands of creators monetize courses, memberships, and premium video. But as the library grew to tens of thousands of videos a month, slow processing and inconsistent playback were becoming the creator’s problem, not just an infrastructure one. And premium content needed protection that basic access controls couldn’t provide.

WHAT’S INSIDE

By pairing Qencode for transcoding with DoveRunner for multi-DRM and license delivery, TagMango:

  • Cut median processing time from 33 minutes to 8, with 85% of videos ready within 3 minutes of upload
  • Improved video start time by 60% and reduced playback support tickets by 80%
  • Brought 100% of premium and private content under DRM protection

“We couldn’t keep asking creators to be patient while we figured out the infrastructure side. It had to just work.”
— Mohammad Hasan, Co-Founder, TagMango

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